Report calls for leaders responsible for crisis management to “deploy solutions to facilitate command and control before and during a crisis,” including having a management plan to mitigate the coronavirus pandemic
BURLINGTON, Mass.–(BUSINESS WIRE)–Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM), today announced its recognition in the Gartner Market Guide for Crisis/Emergency Management and COVID-19 Safe Return to Work Solutions.* The report states that “crisis/emergency management solutions orchestrate and manage tasks, resources, communications, collaboration and data during a crisis,” and “security and risk management leaders responsible for crisis management should deploy solutions to facilitate command and control before and during a crisis.”
Over 5,400 global organizations use Everbridge’s CEM Platform to assess threats, monitor the wellbeing of their workforce, rapidly communicate warnings, and protect supply chains. Everbridge CEM helps organizations such as Goldman Sachs, Dow, Lowe’s and Walgreens identify and assess the severity of events; determine their relevance to an organization’s people, assets, suppliers, and supply chains; automate taking action to mitigate threats and track progress; and analyze performance to improve future response.
According to Gartner, “Organizations can no longer financially nor operationally support separate tools for managing day-to-day operations and crisis events. Critical infrastructure organizations are integrating C/EM solutions into day-to-day operations for a seamless cutover to crisis mode when needed.” Everbridge provides an integrated, end-to-end approach for managing all phases of a critical event, accelerating the time to identify and resolve threats, and providing a unified, organizational view to facilitate more coordinated action.
“Protecting our people and providing continued top-tier service to clients are embedded within the Gallagher Way,” said Tom Russell, Global Director, Crisis & Continuity at AJ Gallagher, a leading U.S.-based global insurance brokerage and risk management firm with more than 30,000 employees worldwide. “Since merging Everbridge’s Communication and Visual Command Center platforms, it has already proved to significantly improve Gallagher’s ability to alert, locate, communicate, and analyze threats, whether it be natural, technological, or manmade hazards.”
Gartner’s report also notes: “Due to the COVID-19 pandemic, it has become clear that every organization — regardless of size or industry, and most importantly for every operating location — needs a pandemic management plan that encompasses the respond and recover phases of the crisis.”
At the onset of the pandemic, Everbridge rapidly launched its COVID-19 Shield™ Return to Work and Contact Tracing software solutions followed by the introduction of Everbridge Control Center, the industry’s first off-the-shelf physical security information management software platform to help organizations return to work while complying with social distancing and Personal Protective Equipment (PPE) policies. Since the pandemic began, Everbridge customers have used its software to send more than 875 million coronavirus-related communications with vital information and instructions to safeguard their populations, employees, patients, and students.
“Everbridge continues to advance our mission of helping organizations keep their people safe and businesses running through sophisticated critical event management solutions during the coronavirus pandemic and other crises,” said Ajay Nigam, Chief Product Officer at Everbridge. “We believe our inclusion in Gartner’s latest Crisis/Emergency Management report showcases the growth of, and demand for, the industry Everbridge created.”
The Everbridge Platform reaches over 600 million people and currently supports the countrywide public warning system deployments in all major regions of the world. Everbridge supports population-wide alerting in 11 countries across Europe, Asia, Oceania, The Middle East, Africa, and South America including Australia, Iceland, the Netherlands, New Zealand, Norway, Peru, Singapore and Sweden. Everbridge’s population alerting capabilities also power the entire states of California, Massachusetts, Vermont, New York, Connecticut, and Florida, as well as municipalities, counties and cities within 49 of the 50 United States, within all of Canada’s provinces, and throughout Europe and Asia, including deployments within multiple populous states in India.
*Gartner “Market Guide for Crisis/Emergency Management Solutions and COVID-19 Safe Return to Work,” by Roberta Witty, Donna Medeiros, Melody Chien, Barry Runyon, August 19, 2020.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,400 global customers rely on the Company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. Everbridge serves 8 of the 10 largest U.S. cities, 9 of the 10 largest U.S.-based investment banks, 47 of the 50 busiest North American airports, 9 of the 10 largest global consulting firms, 8 of the 10 largest global automakers, 9 of the 10 largest U.S.-based health care providers, and 7 of the 10 largest technology companies in the world. Everbridge is based in Boston with additional offices in 14 cities around the globe. For more information visit www.everbridge.com
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